Description

This webinar will help HR professionals, supervisors, and managers recognize patterns of toxic workplace behavior, assess the effect on the broader team, intervene early, and use clear expectations, coaching, documentation, and accountability to stop disruptive behavior before it becomes normalized.

One employee can consume an astonishing amount of a manager’s time and have an even larger impact on coworkers. Chronic negativity, gossip, undermining, passive resistance, incivility, refusal to cooperate, and other disruptive behaviors can spread quickly, eroding trust and morale and creating a workplace in which good employees disengage, transfer, or leave.

The challenge is that these situations are often allowed to continue far too long. Supervisors may avoid conflict, hope the problem corrects itself, or describe the employee only as having a “bad attitude.” HR may not hear about the situation until months of damage have already occurred. And not every outspoken, dissatisfied, or difficult employee is toxic, leaders must also distinguish destructive conduct from legitimate disagreement, feedback, or complaints.

This practical session focuses on what leaders can do before one employee’s behavior becomes the team’s culture. Participants will learn how to identify observable behavior, assess its ripple effects, intervene early, establish clear expectations, document effectively, and determine when coaching should give way to accountability. Whether you work in HR or supervise employees directly, you will leave with practical tools for protecting team performance without ignoring legitimate employee concerns.

What will you learn:

• What behaviors are truly toxic, and how are they different from a bad day, a personality clash, legitimate disagreement, or an employee raising a concern?
• How can one employee’s negativity, gossip, undermining, incivility, passive resistance, or refusal to cooperate spread through an entire team?
• What warning signs indicate that the behavior is already damaging trust, morale, productivity, teamwork, or retention?
• When should a supervisor coach, when should HR become involved, and when is formal corrective action appropriate?
• How do you document problematic behavior objectively without relying on vague labels such as “bad attitude” or “not a team player”?
• How can leaders hold one employee accountable while repairing the damage and reestablishing expectations for the rest of the team?

Who should attend this webinar?

• Human Resources professionals, HR business partners, and employee/labor relations professionals
• Supervisors, frontline managers, team leaders, and department managers
• Directors, operations leaders, and executives with people-management responsibilities
• Business owners, training/OD professionals, and anyone responsible for coaching, discipline, or employee performance