This bundle contains 3 Healthcare On-Demand webinars at a discounted price of 50% Each webinar is 1 hour in length. Registrations include Three months of OnDemand playback. These webinars are entirely presented by our Healthcare Expert.
Using texting and e-mail for communications with patients and between professionals is one of the most current HIPAA compliance and enforcement issues. Providing appropriate access is one of the cornerstones of HIPAA. It has been identified as an area of serious non-compliance targeted in the most recent round of HIPAA Audits. It is now the subject of proposed changes to HIPAA designed to ease patient access and sharing of Protected Health Information.
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With the advent of texting and e-mail and their adoption by a wide swath of the public, and with increases in audits and enforcement actions following breaches, now is the time to ensure your organization meets the requirements of the regulations and meets the texting and e-mail communication needs and desires of its providers, staff, and patients. It would be best to have the proper privacy protections for health information, including documented policies and procedures on which your staff has been trained and documentation of any actions taken under those policies and procedures.
The stakes are high – any improper exposure of PHI against the rules may result in a breach that must be reported to the individual and the US Department of Health and Human Services at significant cost and with the potential to bring fines and other enforcement actions if a violation of rules is involved. Likewise, complaints by a patient if they are not afforded the access they desire can bring about HHS inquiries and enforcement actions, so it is essential to find the right balance of access and control.
In addition to HIPAA, there are impacts of the Telecommunications Protection Act (TCPA) that limit the use of cell phones and, by inference, texting or e-mail for payment and healthcare purposes unless consent is obtained. There have been actions by CMS prohibiting texting for physician orders and using any insecure texting among professionals when PHI is involved.
Professional communications involving Protected Health Information must be conducted securely, according to guidance from HHS and any reasonable Risk Analysis required by the Security Rule, so any official communications must be carefully controlled to avoid breaches of PHI.
But it’s not only the office staff and physicians who must communicate; communications with patients are crucial to patient care today.
This session will examine the rights of individuals under HIPAA to communicate in the manner they desire and how to decide what an acceptable process for communication with individuals is. The session will explain how to discuss communication options with individuals so that you can best meet their needs and desires while preserving their rights under the rules. The 2016 guidance on individual access to information and the proposed changes to the access rules will be discussed.
The session will discuss the requirements, the risks, and the issues of the increasing use of texting and e-mail for patient and provider communications and provide a road map for how to use them safely and effectively to increase the quality of health care and patient satisfaction.
Why Should You Attend:-
Proper evaluation and management of risks are also on the hot list for audits and enforcement, and that includes considering communications appropriately with patients and for business purposes that may or may not contain Protected Health Information. In addition, extensive guidance from HHS about individual access to information clarifies many areas of the access rules that must be reviewed for compliance in every healthcare organization.
Who Should Attend:-
Creating an OIG and DOJ compliance plan is like making a rulebook for a company to follow. It helps everyone understand the necessary laws and ethical guidelines set by the Office of the Inspector General (OIG) and the Department of Justice (DOJ). It's about running the company legally and responsibly.
On November 6, 2023, the OIG released its New General Compliance Program Guidance (GCPG). The GCPG is intended to serve as a voluntary reference guide for the healthcare compliance community and other healthcare stakeholders discussing general compliance risks and compliance programs. The GCPG addresses applicable federal healthcare laws, the "seven elements" of a compliance program, adaptions for small and large entities, and other compliance considerations. This is off the heels of the DOJ's updated guidance issued in March 2023 regarding the DOJ's Evaluation of Corporate Compliance Programs. Further, the OIG announced its intent to publish industry-specific Compliance Program Guidance.
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Why Should You Attend:
OIG and DOJ are essential for framing an effective compliance plan for 2024. The webinar will help attendees grasp the vital rules and ethical standards required for running a business smoothly and ethically. Attendees will learn how to create effective compliance plans, stay updated on changing regulations, and learn practical strategies to prevent and handle issues if they arise. Ultimately, it gives me the knowledge to contribute to a fair, transparent, and legally sound working environment.
Who Should Attend:
The HIPAA Compliance Officer is the backbone of any organization’s compliance program. Often, this role is assigned as a collateral duty in smaller organizations. Regardless of the size of an organization, the HIPAA Compliance Officer must know all the requirements to manage the compliance program. This is a critical element of the position.
Being the HIPAA Compliance Officer involves not only ensuring you know the appropriate patient rights and controls on your uses and disclosures of protected health information, but you also have the proper policies and procedures in place. If the subject of a breach investigation or complaint, you will be required to show the government you have all the necessary documentation in place for safeguarding patient Protected Health Information and indicate how you addressed all required security safeguards. This starts with the fundamentals of a HIPAA compliance program.
If your HIPAA Compliance Officer needs to understand what all the requirements are or make sure the current program is adequate and can withstand government scrutiny, please join us for this informative and interactive seminar.
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